At Plus Ace, we want every Filipino player to have fun — but never at the cost of their well-being. Here's how we help you stay in control and enjoy gaming the way it's meant to be.
Our Commitment
Gaming should be entertainment, not a source of stress. We've built practical tools directly into your Plus Ace account to help you set boundaries and stay grounded.
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once you hit your limit, no further deposits are processed until the period resets — or until you extend it after a mandatory cooling-off window.
Decide in advance how long you want to play in a single session. When your chosen time is up, Plus Ace will send an alert and you can choose to log out. It's a simple way to stay aware of how long you've been on the platform.
Enable pop-up reminders at set intervals during your play session. These reality check notifications show you how long you've been playing and how much you've wagered — keeping things transparent and real at all times.
Need a short break from gaming? Activate a cool-off period ranging from 24 hours to 6 weeks. During this time, your account remains registered but you won't be able to log in or place any bets on Plus Ace.
For players who need a longer break, Plus Ace offers self-exclusion for periods of 6 months, 1 year, or permanently. Your account will be fully suspended and you won't receive any promotional communications during the exclusion period.
Your full gaming and financial history is available anytime in your account dashboard. Reviewing your activity regularly is one of the most effective ways to stay on top of your gaming habits before they become a concern.
Plus Ace was built with Filipino players in mind — and that means going beyond just offering great games. We genuinely care about the welfare of every person who uses our platform, whether you're playing Pusoy from Quezon City, catching fish games in Cebu, or betting on basketball in Davao. Responsible gaming is not just a legal checkbox for us; it's a core part of how Plus Ace operates every single day.
Online gaming in the Philippines is a legitimate form of entertainment enjoyed by millions. When approached with the right mindset, it's a fun, social, and potentially rewarding activity. The problem arises when gaming stops being fun and starts interfering with your finances, your relationships, or your mental health. At Plus Ace, our responsible gaming programme is designed to help you keep the balance right from the start.
We are licensed and regulated under PAGCOR, the Philippine Amusement and Gaming Corporation, which sets strict standards for how online gaming platforms must handle player welfare. We take those standards seriously — and we go beyond them wherever we can to give Plus Ace users real, practical support.
Responsible gaming is about making informed choices. It means understanding the odds, playing within your means, and treating gaming as one form of entertainment among many — not a solution to financial problems or a way to cope with stress. Here's what Plus Ace wants every player to keep in mind:
These aren't just platitudes — they're real boundaries that help millions of Filipinos enjoy gaming without it becoming a problem. We want that for every Plus Ace user.
Problem gambling can develop gradually, and it's not always easy to notice when enjoyment has crossed into something more concerning. The following signs — whether you're observing them in yourself or someone you know — should be taken seriously:
If three or more of these apply to you, we strongly encourage you to reach out — either to our support team at Plus Ace or to a professional counselling service. You don't have to deal with this alone, and there's no shame in asking for help. Marami kang makukuhang tulong kung hihiling ka lang.
Take a moment to honestly answer these questions. If you answer "yes" to three or more, consider activating self-exclusion or speaking with a counsellor.
Every Plus Ace account comes with built-in tools you can activate at any time through your account settings. Here's a quick breakdown of what's available and how each one works:
| Tool | What It Does | How to Activate |
|---|---|---|
| Deposit Limit | Caps how much you can deposit in a day, week, or month | Account Settings → Limits |
| Wager Limit | Restricts the total amount you can bet per period | Account Settings → Limits |
| Session Time Limit | Automatically alerts you when your session time is up | Account Settings → Time Controls |
| Reality Check | Sends pop-up reminders showing time and spend during play | Account Settings → Time Controls |
| Cool-Off Period | Temporarily locks your account for 24 hours up to 6 weeks | Account Settings → Take a Break |
| Self-Exclusion | Fully suspends your account for 6 months, 1 year, or permanently | Contact Support or Account Settings |
Plus Ace is strictly an 18+ platform. We enforce age verification during registration and periodically throughout account use. However, we also encourage parents and guardians to take additional steps to ensure minors in your household cannot access gaming sites.
Consider using parental control software on shared devices, keeping login credentials private, and having open conversations with teenagers about the risks of underage gambling. If you believe a minor has gained access to a Plus Ace account, contact our support team immediately and we will investigate and take action without delay.
Remember: the minimum legal age for online gaming in the Philippines is 18 years old. This is non-negotiable at Plus Ace — no exceptions, ever.
If you or someone you care about is struggling with problem gambling, reaching out is the most important step you can take. There are real people and organisations in the Philippines ready to help — confidentially and without judgment.
If you're not ready to speak to anyone yet, start with our self-exclusion tool. It's a private, immediate step you can take right now — and it gives you time and space to figure out the next move without the pressure of the platform being available.
Our customer support team receives regular training on responsible gaming practices. They are trained to identify behavioural patterns that may indicate a player is in distress and to proactively offer support, limit-setting options, or referrals to external resources when appropriate.
All marketing and bonus communications at Plus Ace are designed to avoid targeting players who have shown signs of problem gambling or who have recently returned from a self-exclusion period. We review our promotions regularly to make sure they don't inadvertently encourage irresponsible play.
We also conduct periodic internal audits of player accounts to flag unusual patterns — such as dramatically increased spend over a short period — and reach out to affected players with proactive responsible gaming communications.
We genuinely want you to enjoy Plus Ace for the long term — and the only way that's sustainable is if gaming stays fun and firmly within your control. The tools are here, the support is here, and the conversation is always open. Whether you play every day or just once in a while, we're in your corner.
Gaming is sulit when it's on your terms. Set your limits, play with a clear head, and remember: there will always be another game tomorrow. Enjoy the experience — responsibly.
Play Smart, Play Safe
Ready to experience the best Filipino online gaming platform — with built-in tools to keep you in control? Create your account today and play on your terms.